Refund Policy

Because this product involves custom, manual analysis performed specifically for you, our refund policy is necessarily strict and transparent.

Please read this carefully before purchasing.

What You’re Purchasing

When you purchase a Quit-or-Pivot Analysis, you are purchasing:

  • A custom research process

  • Human time and expertise

  • A personalized written report based on your submitted information

Once work begins, value has already been delivered — even before the final report is sent.

Refund Eligibility

Refunds are available only if all of the following are true:

  • You request a refund within 24 hours of purchase

  • You have not completed or submitted the intake questionnaire

  • No analysis work has begun

If these conditions are met, you may request a full refund by emailing:
service@premiumbusinessvalidation.com

Non-Refundable Situations

Refunds are not available in any of the following situations:

  • The intake questionnaire has been submitted

  • Analysis has begun (which starts immediately after questionnaire submission)

  • The report has been delivered

  • You disagree with the conclusion or recommendation

  • The outcome advises you to pivot or walk away

  • You changed your mind or decided not to proceed

  • You did not implement the recommendations

  • You were hoping for reassurance rather than clarity

This product delivers analysis and certainty, not guaranteed outcomes or validation of a preferred direction.

Report Accuracy & Client Responsibility

The quality of the analysis depends directly on the accuracy and completeness of the information you provide.

We are not responsible for:

  • Incomplete, misleading, or inaccurate client inputs

  • Market changes after analysis delivery

  • Business outcomes resulting from decisions made using the report

Our Commitment

If we believe we cannot deliver a meaningful analysis based on your submission, we reserve the right to:

  • Decline the engagement

  • Issue a full refund before analysis begins

This ensures fairness on both sides.

Final Note

This service exists to provide clarity, not comfort.

By purchasing, you acknowledge that:

  • The value is in the decision-making insight

  • Not all conclusions will align with your initial hopes

  • A clear “do not proceed” recommendation is still a successful outcome

If you are seeking motivation, validation, or guarantees, this product is not a fit.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail service@premiumbusinessvalidation.com